Airline Revenue Management

EVA Continues TripAdvisor Travelers’ Choice Winning Streak

EVA Air Buisness Class
EVA Air Business Class | Image courtesy of EVA Air
  • Ranks Among Top-10 World’s Best Airlines, earns four more awards


TripAdvisor, the world’s largest travel site, has revealed EVA Air as a winner in five categories of its fourth annual Travelers’ Choice Awards for Airlines, including recognition in the “Top 10 Airlines – World.” The airline also earned top spots for World’s Best Business Class, Travelers’ Choice Major Airlines in Asia and Best Business and Premium Economy Classes in Asia. This marks EVA’s fourth year in a row as a Travelers’ Choice Award recipient and as the only winner among Taiwan-based airlines. Travellers can learn more about this year’s Airlines category awards at and check out EVA’s routes and services at

“We are grateful for all of the support from passengers around the world. While the entire aviation industry is being impacted by COVID-19, we have not stopped making every effort to give our passengers delightful flights with services and experiences that exceed expectations,” said EVA President Clay Sun. “At the beginning of the pandemic, we paid extra-careful attention to details. We reexamined inflight services and meals, implemented additional measures to sterilize cabins even more thoroughly and worked to keep passengers well informed about our disease prevention practices so they can be confident when they choose to fly with us.”

After analyzing the quantity and quality of reviews and ratings posted by flyers over a 12-month period, TripAdvisor recognized 64 airlines from seven regions. These regions are Asia, Europe, North America, Latin America, Middle East, Africa/Indian Ocean and South Pacific/Oceania.

“Winners of the 2020 Travelers’ Choice Awards should be proud of this distinguished recognition,” said Kanika Soni, Chief Commercial Officer at TripAdvisor. “Although it’s been a challenging year for travel and hospitality, we want to celebrate our partners’ achievements. Award winners are beloved for their exceptional service and quality. Not only are these winners well deserving but they are also a great source of inspiration for travellers as the world begins to venture out again.”

TripAdvisor is home to a global community of more than 463 million average monthly unique visitors with over 860 million reviews and opinions covering the world’s largest selection of accommodations, attractions, restaurants and airlines. All the 2020 Travelers’ Choice award-winning airlines are listed at

Source: EVA Air

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