- If the customer wishes to cancel their trip, their ticket can be changed at no extra cost and without proof, on the date and to the destination* of their choice. If they prefer, they can request a refundable credit voucher. These measures apply to all trips up to 31 March 2021.
- If the flight is cancelled by the airline, customers can choose to postpone their trip to the date and destination* of their choice, request a full ticket refund or receive a credit voucher, which is also refundable if not used.
Air France is monitoring the changing health situation worldwide on a daily basis and is committed to providing its customers optimum health and hygiene conditions at every stage of their trip.
Find out more about “Air France Protect”
*if the change of destination results in a change in price, only the fare difference will be applied.
Source: Air France